Hear From Our Clients

These are extracts from some of the letters our clients have written to us in the past few months:

6 July 2018

Matter Type: CTP Compensation Claim


Thank you for the results achieved by James Kospetas and his team. I am very happy with the final settlement payout. This is the second time I have used Firths over the years. both times with good results. in the future if I need to, I wont hesitate to use your firm again


5 July 2018

Matter Type: TPD Superannuation Claim

Thank you to Carl and his team. Your service, empathy and sympathy during this difficult time in my life and career had been impeccable.

I could not of done this without Carl and his team. At the moment I’m enjoying work and my new role. However if I relapse or get sick again and are unable to continue, I’ll be sure to contact Firths; Carl and his team to have my claim reopened and re-assessed accordingly.

Thank you again to Carl and his team. Here’s to a fantastic and healthy remaining 2018.

God Bless!

Kind Regards,


Hi Stephen,

I would like to express my appreciation for you and your staffs professionalism. I was very impressed. Also like to thank you for your kind generosity when you didn't need to be. At any relevant situation in the future I will strongly recommend your services. 

Kind Regards.


Hi Stephen,

I also want to thank you for all of your help to get to me to this point, I will be eternally grateful for your taking my case on. You have always treated me like a friend rather than just a number or another client and I would like to say in all sincerity that you are my life saver. I was at ropes end when I called Firths and if not for you and your company taking a chance on my getting justice then I do not know where I would be today. It sounds like a goodbye which it isn't ,I just wanted to express my gratitude.


Thank you so very much.


Exceptional level of experience and professionalism in the case. As I am sure you can understand, people generally do not go through such matters in their life in this regard. It has been a long journey from the start and to talk to and work with yourself and everyone involved in helping me in this case has been exceptional, that is where the level of experience and professionalism in handling the case has been very appreciated. Thank you kindly to everyone at Firths.


I am truly grateful for all that James and his capable staff have achieved for me in this case. This has been a very rewarding outcome for me and I feel completely vindicated. I have been so pleased with all my dealings with Firths.

Once again thanks to you all for your support, patience and true professionalism to me over the past few yeard



Dear Carl,

Thank you for your help with my super claim. I really appreciate it and thankyou for the lovely bag and fridge magnets I use my bag everytime I go into town. I am proud to say Firth are the best Superannuation Lawyers in Australia and I'd recommend them to everyone who might have a super claim.


Thank you,


To Carl, Mario and the team at Firths.

On behalf of Helen and myself, I would like to thank you and the team for all the hard work and the help you provided Helen and I over the past 12 months. We will gladly recommend Firths to anyone who needs legal assistance from a highly professional and friendly group of people. You have our sincere thanks in helping us to start this new part of our lives in such a positive way. 

Again thank you for everything.

Helen and Tony

Thanks for your efforts and I will be sure to recommend you to my associates whom are in a similar situation.

Thankfully & sincerely,


Dear Stephen,

Thank you also for your good advice. It reaffirms the importance of having a good lawyer.

Much appreciated.

Kind regards,


Dear Carl, Lisa & Mario

Thank you so much for your efforts in obtaining a successful outcome with my Hostplus insurance. This will make a huge difference to my lifestyle.

Best wishes


Dear Stephen,

I would like to thank you and your legal team for your professional support and help since my accident in May 2011. Also extremely happy with the outcome of my case and the unexpected high compensation payment. I would definitely recommend your law firm to my family and friends.

Thank you again.



To the wonderful team at Firths. I can't begin to explain how grateful I am for your prompt and hassle free approach to this matter. Not only have you saved me from financial ruin but this has enabled me to get back to the father that my daughters need.

Thank you so much. Sincerely


Dear Carl,

I'm just writing for you to thank you for your professional work and thank you as well for being patient with me and understanding my situation as I was going through depression and anxiety and you dealt with me professionally and also I want to thank you for your confident your strong name around the insurance companies made massive different and your promise was spot-on as you said to me you could finish this case very quick and I trusted you blindly so we are done that's the main thing now I can rest and also can you please pass my thanks to Mario and Jeanne they done the best they could to help ...

Kind regards,


To Carl, Julian, Isabella and Firths Team,

I would like to thank you all very much for your hard work and the positive outcome in regards to my insurance claim. I look back and can honestly say everyone at Firths was professional, understanding and supporting during the process. Aside from my health issues that I'm learning to live with, my family and I were under enormous financial pressure, I especially appreciate everyone's support when dealing with my frustration and emotions over the years I know I wasn’t always easy to deal with. Once again Isabella, Julian, Carl and everyone at Team Firths, my family and I can't thank you enough god bless you and your families.



Dear Stephen Firth, Mario Rodriguez and the Superannuation team, Greg McKean and the Worker’s Compensation team,

In what was a very difficult time in the life of our family, it was reassuring to know you were on our side, advocating on our behalf. Please accept our warmest thanks and gratitude.

Kind regards,


Hi Carl,

Thank You so much. I can honestly cannot thank Firths enough for everything all of you (in particular yourself, Mario & Jenny) have done for my family and me. Without you all, we would have not stood a chance in succeeding as well as we have' I could not highly recommended your company enough to other people in the same or similar situations like ours. A big sincere Thank You from the bottom of our hearts.

Many Thanks and Kind Regards,


Dear Stephen and the Firths family,

I just wanted to express my deepest gratitude and appreciation for all of your hard work and dedication during the course of my case. You were with me every step of the way in a difficult time in my life, you did not deviate from the course, on behalf of my wife, and I would Iike to sincerely thank you for that. In my view, Firths professionalism and dedication to their clients are second to none. That said I most certainly would have no hesitation in referring any potential future clients. Stephen you would never really know the part Firths has played in our lives in making this possible, we will never forget what you have done for my wife and l.

Thank you Stephen.


In 1998, my mother Esme had been awaiting a compensation claim to be finalised and was stuffed around for many many years. Stephen took on my mums case and achieved way more compensation than she ever imagined...unfortunately towards end of the case she was diagnosed with a very aggressive cancer which took her life within a matter of 3 weeks.... during that time Stephen did everything humanly possible and even more so, which was way above and beyond what I ever thought anyone would ever do, to help settle my mums claim and give her peace of mind before her passing. For this I will be forever in his debt and grateful for his kindness and caring dedication to our family.

Kindest Regards,


Hi Louise, Jeanne & Carl,

Thanks you all very much for assisting me with my TPD claims and IP claim. I will pass on your details as requested if any legal issues pop up. I have enjoyed your professionalism all the way.

Many thanks & kind regards,


Dear Evan. Natalie and Jessica,

Thank you for your correspondence. I feel the need to express my sincere and deepest gratitude to you all. I genuinely feel sorry for those still caught in the Workers Compensation nightmare but for those that are your clients, they should feel rest assured that they are in good hands. If there is anything, I can do in the future to assist in any way; I would be more than happy to. All the very best. Stay safe.

Kind regards,


Dear amazing team at Firths,

I would like to start with a huge thank you to you all, especially Stephen and Chloe. Without you help I don’t know where I would be. You have given myself and daughter a bright future. Thank you Stephen for everything from making me feel so comfy and looked after. You went above and beyond for me. The case was quick and smooth. I’m very appreciative for this. You have an amazing team behind you. Be very proud. Once again, thank you all very much. Have a great future.



Dear Stephen,

I just wanted to thank you again for all you did for me in regard to my case. As I told you I have never gone through anything like that before and found it quite traumatic, and without all your guidance and support I could not have done it. I really appreciate everything you did, your advice and support was invaluable.

Thank you again,


To dear Stephen,

I would like to take this opportunity to express my sincere gratitude for the help you rendered in winning my lawsuit and changing my life for the better. I cannot explain how grateful and appreciative I am with the service that I have received from you and your staff. I would like to make special mention of Marlene your receptionist in which was so lovely to deal with not only not only over the phone but in person too. You were always very helpful with your professional guidance and opinion of what the best actions were to take and most appropriate ways of dealing with the situation. Thank you again for everything, I am very grateful for your level of expertise in the matter and the dealing of the case. If ever I hear of someone who requires any legal services, I always refer them to your company and will continue to do so in the future. Thank you for changing my life!

Warmest and Kindest Regards,


Dear Jane,

I’m in a better place thanks to you guys, emotionally. Without you guys, my life would be very different. I’ll always be grateful for what you achieved for me.


I would like to thank Firths for the professional and friendly way they handled my TPD claim with Cbus super. Personal thanks to Mario Rodriguez and his staff for their advice and guidance in regard to claim. I’ll have no hesitation in recommending Firths to anyone needing help in such matters.


Dear Stephen,

I would like to express my gratitude and thank you and all of your team that helped me the past 2 years with my settlement that has finally come to end and left me beyond happy of the outcome that I personally thought was not even achievable. You guys are all absolutely amazing and I am so happy that I went with your firm for my case. Winning the money will never take away the pain that I will be suffering in most of my life now but it's definitely going to help be able to achieve and save for things that I could never imagined to pay for ever, Once again would just like to say thank you to you and all your team.

Kind Regards,


I would like to thank the Firths team who I have had a lot of great and patient people look after my case for a total of 3 years of ups and downs, regarding the insurance company not wanting to settle my claim, but Firths stuck with me. Finally, they won the case for my TPD. Very satisfied at how Firths work and a great thanks to them from me and my family.


I just want to say thank you for all the hard work you have done for my case. I will definitely recommend your firm any day.

Kind regards,


Dear Stephen,

I would like to express my gratitude and thank you and all of your team that helped me the past 2 years with my settlement that has finally come to end and left me beyond happy of the outcome that I personally thought was not even achievable. There had been many times where I pushed beyond the point that had left me in severely bad states of mind with seeing all the different Drs/Specialist/psychiatrist where I felt completely hopeless that anyone would believe me or understand the actual severity that the accident had left me in, and brought completely irrelevant things of my past up that had left me traumatised all over again, but I am nothing but thankful to you and your colleagues that helped me get through to the very end of this with what I considered to be an amazing outcome, You guys are all absolutely amazing and I am so happy that I went with your firm for my case. Winning the money will never take away the pain that I will be suffering in most of my life now but it's definitely going to help be able to achieve and save for things that I could never imagined to pay for ever, Once again would just like to say thankyou to you and all your team.

Kind Regards,


Dear Stephen,

What does one say to a successful practitioner that hasn't been said in every variation already? A simple 'thank you' is inadequate and I suspect you are not a person who likes grand flourishes. But Stephen, for all that, I am immensely grateful for many reasons. Furthermore, from your front desk to your ancillary staff, your firm has been a joy and comfort to deal with and I think I am richer for their experience than any money could possibly match.



Would just like to say a big thank you to you and your team for your professionalism in the way you successfully won both my cases against the Insurers, I am eternally grateful to you and your team for this, you have made mine and my family's life a lot easier.

Thanks and regards,


Hi Stephen,

I thank you from the bottom of my heart for believing in me, supporting me & most of all a win against the truck driver. Thank you again. We won!!! You’re amazing!!!



I am writing to share with you what your work has done for me. Before my claim, I lived in a noisy part of Melbourne and very rarely got sleep due to outside noise triggering my schizophrenia. I lad little hope for the future. Then after responding to your TV ad, I was shocked by the level of professionalism and what was available to me. I am so greatly appreciative of what you have done for me. I want you to know that your work has profoundly changed my life.


Dear Stephen and team,

Thank you so much for your input and expertise into my case. There were times I went I wanted to pull the plug but was encouraged to keep going.



To the team at Firths,

You have given me my life back! Can’t thank you enough.

Thank you,



Stephen Paul Firth
Accredited Specialist in Personal Injury Law

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