Service Guarantee

At Firths we guarantee that as a client of the firm you will receive a professional, efficient and cost-effective legal service.

Best result in the quickest time

We consider it a real privilege to be entrusted with the responsibility of representing you in your compensation claim. For our part, we will do all that we can to achieve the best possible result we can in the quickest possible time.

Keep costs down

We will keep a close eye on costs and disbursements and try and keep both as low as possible. We will only incur disbursements when absolutely necessary.

Good communication

We promise to involve you in important decisions concerning your compensation claim and to communicate with you regularly and to confirm all important advice in writing.

Good service

We promise to be sympathetic and courteous at all times, to be responsive to your needs and to attend to all your enquiries promptly.


We promise to try and understand where you're coming from and put forward the best possible case for you.